TERMS & CONDITIONS
Please make sure you are happy with your mixes and arrangements before sending them. If we notice that something may need drastically changing in any stereo masters we will advise you on what you can do at your end first, free of charge of course.
We allow for one adjustment of the master at our end but if you want to send a whole new mix and/or set of stems then we will have to charge you the going rate again as there are no presets with our outboard equipment. We have had to change this now and not offer further discounts on mastering of new mixdowns or/and additional parts as the bottom line is that it is starting again and will take the same time as it did in the first place, if not longer, to make sure we also keep what you loved about the first master printed into the new master.
With stereo masters how different parts sit in the mix or the arrangement of a track or its content is so subjective that we can not analyse every mix to give our personal perspective to how we think where everything should be. If something is blatantly not going to work in the mix and make your track sound terrible then this is the time that we shall mention it. If a mix is sitting all together in general and all the frequencies are there, then in our human hands, we can master it to its full potential. With stem mastering then we will adjust the mix levels to how we see fit without pushing so far differently unless discussed with said client first.
Please realise that stem mastering is not not mixing. It is an alternative option over stereo mastering that allows me to have more control over the "volume levels" of certain parts if needed. I will use additional eq and compression if i chose to do so on one or two parts if it really needs it but please be aware that as a stem mastering job I am under no obligation to do so. If I feel it really does need a full mixdown by a professional or talented mixing engineer then i shall provide you will my personal list of recommendations.
I reserve the right to refuse mixdown advice to artists if they rarely, if ever, place an order with myself. I want to help people but please understand my prices are kept as low as i can to make sure I can do things the cheapest with the time available in life and I cant have half the day taken up by giving out advice for free.... as much as i hate to admit that.
I have decided to stop sending back mp3 files with the masters due to the fact Iʼve found 99% of clients are using the wav master to create their own mp3 from due to them being slightly louder. When I export for mp3 they are done at -1db so that it majorly helps avoid or minimise inter-sample peaking when converting and thus causing it to clip which can cause distortion if pushed too far. You will pretty much find this on every mp3 file you download from a store due to them using the wav file to convert from. If you would actually prefer an
mp3 from me as well please just say so.
There are no refunds as you are paying for our time and the service we provide.
We work for some of the longest running, biggest artists and labels in the underground dance world with several different chart successes including an official UK No.1..... we will make sure you are happy.
All tracks and payments have to be sent at the same time for any discounts to apply.
If there is anything you would like to ask us or you may be unsure about then contact us at and we will be happy to help.